A workflow management system can be used to manage business processes from beginning to end. It provides automation of business processes and visibility into task statuses as well as support tools to help employees navigate the process. When properly used, a workflow system will improve the quality and speed of work, boost productivity, and help establish accountability.
A workflow software lets you assign tasks to various individuals with due dates, track their progress towards completing them and send out emails to ensure everyone is aware of their duties. It can also reduce the chance of miscommunications by permitting teams and individuals to exchange comments regarding ongoing processes. It gives you a clear view of the status of your request, bottlenecks, and helps reduce unnecessary work by allowing managers to recognize areas that could be made simpler.
The ideal workflow management tool should be able to offer various visualization options for every stage of the process. It should also be able to automate repetitive tasks as well as provide detailed reporting on performance metrics for the entire workflow. It should also let users transfer tasks to other people, inform them of their duties and alert them to upcoming deadlines. It must be compatible with different workflow patterns, like sequential, parallel, conditional and loop to allow you to pick the one that’s most suitable for your company.
Additionally, a great workflow software should be cloud-based to allow seamless integration with other applications and to provide greater security and access control. It should be mobile-friendly, as employees on the go often lose connectivity and aren’t able to access their existing workflow software.